Every difficult negotiation, conversation, meeting changes something: a relationship, a balance of power, a decision, a reputation.
Yet most people still approach difficult conversations with instinct, pressure or improvisation. While hidden dynamics shape the outcome long before the discussion even starts.
Is that you?
- You make decisions under pressure
- You have to negotiate high-stakes deals, influence, convince and persuade skeptical or even antagonist people
- You have to sell in highly competitive environments
- You have challenging discussions where cooperation, fairness, good will and good faith are not always present
